|
|
 |
|
|
 |
|
|
|
|
As consumers demand higher levels of customer
service, customer care lines have become necessary across all business sectors.
As a result of this growth and higher expectation of service, our clients
have recognised the need to hire professional people on the front lines
of their businesses.
The Summit Customer Service Team's experience and knowledge in this industry
results in them attracting the best-qualified candidates for our clients.
We specialise in the recruitment of temporary, contract and permanent positions
across a diverse range of industries such as finance, insurance property,
and telecommunications. Our team specialise in the following the following
areas:
Administration Staff |
Inbound Operators |
|
Call Centre Directors |
Outbound Operators |
|
Campaign/Promotional Operators |
Supervisors/Team Leaders |
|
Consultants |
Telesales Advisors |
|
Customer Service Managers |
Trainers |
|
Customer Service Representatives |
|
Our demonstarted success has resulted in our clients experiencing:
|
Reduce Call Duration |
Increase Data Capture Quality |
|
Reduce Wrap Up Time |
The achievement of KPIs |
First impressions are lasting impressions, and communication by phone is
no different. Summit can ensure that you leave a lasting positive impresssion
on your customers. |
|
|
|
